It also has a new snap in system for the Gen 5 Mat so the timer doesn't get knocked off the mat, and the TD cord now gets plugged in underneath the timer so that it doesn't accidentally get unplugged.Īll these features create less disturbances while solving, giving u the freedom to focus on getting that personal best. It now has new reinforced design for the POWER and RESET buttons to reduce wear over time, along with a new Hold-feature, created to prevent lost times when the timer is slammed. To switch modes just hold the RESET button for 5 seconds. The Gen 5 timer has two operation modes namely: The Speedstacks Gen 5 Pro Timer is the latest iteration of the Speedstacks timer range, bringing some new features to make the user experience better. Please allow up to 5 business days for your return to be processed once it has been delivered to our warehouse.Speedstacks is endorsed by the World Cubing Association (WCA) and World Sport Stacking Association (WSSA) as official timing device. SpeedCubeShop reserves the right to refuse any returns that do not have a Return #. Your email should contain your order number and a brief description of the nature of the claim and fall under one of the following categories: Lubrication, Tensioning, Lubrication & Tensioning, Stickers, PVC Coating, or Pieces or Hardware. If you opted for our extended warranty or it is included with your purchase, please reach out to customer support to initiate a claim. If your mystery item is damaged or defective, please reach out to customer support. No returns are accepted for mystery items. Wholesale orders are not eligible for refunds or exchanges. If your puzzle popped, you can contact customer support for help re-assembling the puzzle or we can re-assemble the puzzle for you (exclusions may apply).Ĭustom services and product customizations are not eligible for refunds. Popped puzzles (Pieces dislodged, no broken pieces) are not returnable. If your apparel is defective, please reach out to customer support.Ĭancellations or modifications to apparel orders are not guaranteed.
As a result, we do not accept returns on apparel due to the manufacturer's policy. ApparelĪpparel is made to order and shipped from a partner facility. R eturns for customized products have the option of store credit or an exchange.Ĭancellation requests for customized products such as premium speed cubes must be submitted within 24 hours of the order being placed to avoid a 20% cancellation fee.Įxcessive wear (damaged stickers) or damaged packaging may result in a 20% restocking fee. Returns initiated after 30 days of delivery have the choice of store credit or an exchange. Returns initiated within 30 days of delivery have the choice of a refund to the original payment method, store credit, or an exchange (exclusions may apply). We will make every attempt to modify or cancel your order but cannot guarantee that we will be able to make changes once your order has been placed. If you would like to modify or cancel your order please contact support immediately. If the returned product is received in lesser condition than "like new", it will be subject to a 20% restocking fee. When conducting a return, please ensure that all original packaging is included and still intact. G4 Atomic Punch Mat & G4 Pro Timer Accuracy to 0.001 seconds Includes 2 AAA batteries Data port to connect to external display Endorsed by the World Sport Stacking Association (WSSA) Winner of a 2018 Family Choice Award The 'Family Choice Awards' recognize the best in children's and parenting products.
If you aren't completely happy with any of your items, we will gladly accept it for return within 90 days of delivery. To request a return or an exchange, visit our portal by clicking here.
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